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Profiles For Onboarding And Ongoing Monitoring

The profiles area is where analysts and compliance teams work through profile-level alerts.
  • Create or review profiles for customer onboarding.
  • Monitor ongoing changes across sanctions, PEP, and adverse media.
  • Investigate potential matches and document true-positive or false-positive decisions.
  • Use bulk workflows when you need to process larger volumes efficiently.

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Profiles Walkthrough

The screening workflow usually follows this sequence:
  1. Open Profiles to see clients with active alerts or red flags.
  2. Select a client profile to review all previous hits and monitoring activity tied to that person or organization.
  3. Open an individual alert to inspect the rich supporting information needed to make a decision, including match details, risk indicators, and source coverage.
  4. Update the profile status based on your organization’s risk appetite and internal policy.
  5. Update the alert status to disposition the hit, such as true match, false match, unresolved, or no material change.

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What You See In Profiles

The profiles table gives analysts a working queue for onboarding and ongoing monitoring: Mockup of the screening profiles queue showing clients with profile statuses and alert badges
  • Profiles with no issues remain visible for tracking and auditability.
  • Profiles with potential matches show the relevant red-flag categories directly in the table.
  • Monitoring state and last screened date make it easy to spot recent activity.
  • Profile status helps teams separate routine cases from escalations that need deeper review.

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Reviewing Previous Hits

When you click into a flagged profile, Minerva shows the full history of prior hits for that subject. Mockup of a flagged profile showing previous screening hits and prior match outcomes
  • Review current and resolved hits in one place.
  • Compare repeated matches over time.
  • Use comments and activity history to understand what was decided previously.
  • Confirm whether a hit is unchanged, newly escalated, or already resolved.

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Reviewing Rich Match Information

Selecting a potential match opens the detailed decision workspace. Mockup of the alert decision workspace showing rich match data, risk score, and disposition controls
  • Compare alternate names, nationality, gender, occupation, and other identifiers.
  • Review the risk score and the contributing data sources.
  • See whether the alert is driven by sanctions, PEP, adverse media, or a combination of sources.
  • Download a PDF report when you need to preserve findings for audit or escalation.
The goal of this screen is not only to show that a match exists, but to provide enough context for a defensible decision. Analysts should be able to explain why a hit was accepted, rejected, or escalated.

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Disposition Decisions

There are two related decisions in profiles:
  • Profile status reflects the overall customer or entity outcome, such as potential match, in review, escalation, accepted, or rejected.
  • Alert status resolves the specific hit, such as true match, false match, unresolved, or no material change.
A useful training approach is to teach new users to make the alert-level decision first, then confirm whether the broader profile status should also change.

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Next Step

Continue to Risk Assessment when a profile needs deeper due diligence beyond standard screening.