> ## Documentation Index > Fetch the complete documentation index at: https://docs.gominerva.com/llms.txt > Use this file to discover all available pages before exploring further. # Profiles > Profile review and alert disposition workflows in the Minerva app ## Profiles For Onboarding And Ongoing Monitoring The profiles area is where analysts and compliance teams work through profile-level alerts. * Create or review profiles for customer onboarding. * Monitor ongoing changes across sanctions, PEP, and adverse media. * Investigate potential matches and document true-positive or false-positive decisions. * Use bulk workflows when you need to process larger volumes efficiently. ## Profiles Walkthrough The screening workflow usually follows this sequence: 1. Open **Profiles** to see clients with active alerts or red flags. 2. Select a client profile to review all previous hits and monitoring activity tied to that person or organization. 3. Open an individual alert to inspect the rich supporting information needed to make a decision, including match details, risk indicators, and source coverage. 4. Update the **profile status** based on your organization's risk appetite and internal policy. 5. Update the **alert status** to disposition the hit, such as true match, false match, unresolved, or no material change. ## What You See In Profiles The profiles table gives analysts a working queue for onboarding and ongoing monitoring: Mockup of the screening profiles queue showing clients with profile statuses and alert badges * Profiles with no issues remain visible for tracking and auditability. * Profiles with potential matches show the relevant red-flag categories directly in the table. * Monitoring state and last screened date make it easy to spot recent activity. * Profile status helps teams separate routine cases from escalations that need deeper review. ## Reviewing Previous Hits When you click into a flagged profile, Minerva shows the full history of prior hits for that subject. Mockup of a flagged profile showing previous screening hits and prior match outcomes * Review current and resolved hits in one place. * Compare repeated matches over time. * Use comments and activity history to understand what was decided previously. * Confirm whether a hit is unchanged, newly escalated, or already resolved. ## Reviewing Rich Match Information Selecting a potential match opens the detailed decision workspace. Mockup of the alert decision workspace showing rich match data, risk score, and disposition controls * Compare alternate names, nationality, gender, occupation, and other identifiers. * Review the risk score and the contributing data sources. * See whether the alert is driven by sanctions, PEP, adverse media, or a combination of sources. * Download a PDF report when you need to preserve findings for audit or escalation. The goal of this screen is not only to show that a match exists, but to provide enough context for a defensible decision. Analysts should be able to explain why a hit was accepted, rejected, or escalated. ## Disposition Decisions There are two related decisions in profiles: * **Profile status** reflects the overall customer or entity outcome, such as potential match, in review, escalation, accepted, or rejected. * **Alert status** resolves the specific hit, such as true match, false match, unresolved, or no material change. A useful training approach is to teach new users to make the alert-level decision first, then confirm whether the broader profile status should also change. ## Next Step Continue to [Risk Assessment](/minerva-risk-assessment) when a profile needs deeper due diligence beyond standard screening.